Pearl 8100 Problems

[Kimberlee]

My Pearl from Rogers is not showing any missed calls and is not taking any calls? I am not receiving any calls or text messages.

Any suggestions.

K

[russell99ky]

Can you make calls?

[Kimberlee]

Yes I can make calls. My kids were calling me at least 10 times and then decided to text me. Nothing, no missed calls or text showing.

I called Rogers, they said it was a blackberry or network problem. I switched my sim card back to my Sony W810 and everything works great. No problems at all.

I'm curious if anyone else is having any problems with their Pearl?

Thanks,

K

[whisper0415]

If you go to Options-->Status.........If your "file free" says zero, you have no available memory. You will have to discard things that are unused. Languages is a good place to start. Save all media to your memory card. In the pictures-->options change "reserve picture memory" to lowest setting. Make sure your browser cache is kept clean as well. Se if that helps at all.

[Kimberlee]

Thanks, I'll give those suggestions a look, and see what happens.

Thanks,

K

[jenathi]

Be sure to try a battery pull first if your file free says zero it will close all apps etc and may restore some memory

[Kimberlee]

My file free is good. It is not even close to 0. All my media is saved to my memory card. I still don't get it, why no calls coming in? Rogers are no help at all. I'll keep playing with the pearl and I see what I can figure out.

Thanks to all for all your help,

K

[jetsitty]

I just got my Blackberry and I wasnt recieving text messages either. I did a battery pull and everything worked fine after that!

[Kimberlee]

Thanks for the response.

I have just talked to Rogers, and they say it's a problem with the trackball moving while the pearl is in my pocket. Don't you think RIM and Rogers should address a problem like this.

I certainly don't know what to do about this, I always carry my phone or blackberry in my pocket. I do not like holsters.

I may have to go back to just a cell phone.

Still confused?

K

[Imitateme]

To be honest if that's the problem, get autolock. I have it on mine, and it works great. It locks the keyboard aswell as the ball; everytime it goes to a black screen. Or just hold the * key for three seconds before you put it in your pocket. Hope this will help. Take care