Gozoman
03-30-2008, 02:31 PM
Just bought a Blackberry Pearl 8100. I fitted a 4GB media card but it does not show up. When I check the phone it states, 'A media card is not presently inserted in the device'. I know the card is working as I tried it in my Nikon D80.
From reading some FAQ's it would seem that I may need to upgrade my OS. The one on the phone at the moment is v4.2.0.51. I read in the FAQ's that I should first of all download the latest desktop software v4.3, but when I try to do this after filling in all the relevant information and ticking all the right boxes, I click on 'Download Software' and I get an error page telling me basically 'Access denied'.
Can anyone help here as this is driving me nuts. Never had these problems with Nokia! Is it possible that the Blackberry download site is at fault and if so can the software be downloaded from anywhere else? Do I really need this desktop software update or can I update the phone software on it's own?
From reading some FAQ's it would seem that I may need to upgrade my OS. The one on the phone at the moment is v4.2.0.51. I read in the FAQ's that I should first of all download the latest desktop software v4.3, but when I try to do this after filling in all the relevant information and ticking all the right boxes, I click on 'Download Software' and I get an error page telling me basically 'Access denied'.
Can anyone help here as this is driving me nuts. Never had these problems with Nokia! Is it possible that the Blackberry download site is at fault and if so can the software be downloaded from anywhere else? Do I really need this desktop software update or can I update the phone software on it's own?